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regional manager appears unable download attendees

Posted: February 10, 2016 at 4:21 am

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Angus Russell

February 10, 2016 at 4:21 am

Hi,

I searched the forum and found this was an issue 3 years ago – was it ever fixed ๐Ÿ™‚

My RM’s are unable to download the data (export to XLS or CSV), instead they get a web page (http://supersportsevents.me/wp-admin/admin.php?event_espresso&event_id=224&export=report&action=payment&type=excel) that says this:

**readacted**

and then appears to display all the data below it.

Please advise

  • This topic was modified 8 years, 8 months ago by Josh. Reason: removed all the server details


Josh

  • Support Staff

February 10, 2016 at 8:39 am

Hi Angus,

I checked into this and the reports in EE3 appear to be working fine if logged in as a Regional Manager. You might try disabling error display because the headers already sent warnings will prevent the export from generating.


Angus Russell

February 10, 2016 at 9:52 am

Thanks Josh, but how do I disable the error display? Cheers


Josh

  • Support Staff

February 10, 2016 at 10:44 am

Usually that’s something your server admin does. If they for some reason they can’t, you can go in to edit the wp-config.php file and make sure that the WP_DEBUG constant is set to false, then also add this on its own line:

@ini_set( 'display_errors', 0 );


Angus Russell

February 11, 2016 at 2:15 am

OK, debug was already set to false. I copied the code in below the other lines ref debug

define('WP_DEBUG', false);
  if (WP_DEBUG) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);
    define( 'SCRIPT_DEBUG', true );
    @ini_set( 'display_errors', 0 );

or should the other lines also be false?

Thanks


Tony

  • Support Staff

February 11, 2016 at 3:40 am

Hi Angus,

Is the all of the code? I’m double checking because its missing a closing bracket. It should be this:

define('WP_DEBUG', false);
if (WP_DEBUG) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);
    define( 'SCRIPT_DEBUG', true );
    @ini_set( 'display_errors', 0 );
}

or should the other lines also be false?

If the code is setup as above the other lines of code only run then WP_DEBUG is set to TRUE.

Try changing all of the code to this:


define('WP_DEBUG', false);
define('WP_DEBUG_DISPLAY', false);
@ini_set( 'display_errors', 0 );

That should make sure that your server is set to not display errors.

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