|
Everett Buel
|
February 21, 2016 at 6:41 am
Morning All,
Just a quick question, When I apply a refund in the admin section of the website it gets posted just fine. It also changes the transaction status to incomplete, and the Total Amount Due to what the guest paid.
Shouldn’t the Transaction status still be complete, and the Total Amount Due be $0.00 after the refund?
I have a screen shot if you like visit https://www.southernempress.com/wp-content/uploads/tech/refund.png
I would rather see a $0.00 for total owned so that when I look through the event it doesn’t look like there is money still owed.
Thanks for your help.
Cheers for now,
Everett
|
|
Tony
|
February 22, 2016 at 3:12 am
Hi Everett,
The Total Amount Due should show the total amount due on a transaction at any time, if the total amount showed 0.00 it would show the transaction as paid which would throw off any calculations based on the transactions (because its using paid values that are no longer paid).
You can Approved the registration but the transaction should remain incomplete if you have refunded the full value.
|
