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Refund with Stripe

Posted: January 20, 2025 at 6:33 pm

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jboulton

January 20, 2025 at 6:33 pm

Hello,

Is it possible to provide a refund in the system using Stripe? Or do I need to go into Stripe and do the refund from there? Thank you.

Jeff


Tony

  • Support Staff

    •

January 21, 2025 at 4:31 am

Hi there,

You issue the refund within Stripe itself and you can also add a refund into Event Espresso to keep a record of it, issuing the refund within EE itself will NOT issue the refund within Stripe itself.
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