Cold you please clarify how to refund payment made by a client via Stripe integrated in EventEspresso?
Our event – Russian Ball on March 14th – was postponed due to COVID mesures. Some of clients requested to refund payment. So, 2020-03-02 11:50 pm we made first refund 100% from
Event Espresso – Transactions
In the “Event Espresso – Transactions” it is shown that the refund is made, but we checked Stripe – no refunded amout at all.
Could you please advise the correct procedure to be followed from Event Espresso Transactions?