Home Forums Event Espresso Premium Refund (3)

Refund (3)

Posted: January 23, 2015 at 2:05 am

Komey T

January 23, 2015 at 2:05 am

After purchasing EE3 Premium, I was hoping a simple ticket with a “buy ticket” option that links to Paypal would be available via my website.. No registration, just buy ticket and it sends an email of the ticket to the client.

Can you please confirm what the refund process is?

  • This topic was modified 5 years, 5 months ago by  Komey T.
  • This topic was modified 4 months, 1 week ago by  Garth.


  • Support Staff

January 23, 2015 at 4:49 am

Hi Komey T,

Event Espresso requires answers to 3 system questions, first name, last name and email address for all registrations. Using the Multi Event Registration Add-on it is possible to setup a cart link anywhere within your site that the users can use to register.

This would requires the 3 questions above, then allow the user to pay via PayPal and automatically email the confirmation email (which can include the tickets) to that user.

Is that what your are expecting?

You can find our refunds policy here:

Komey T

January 23, 2015 at 6:38 am

Thanks for the response… I suppose its more semantics. Rather than “Register” I was hoping it would say “Buy Ticket” as that would be more applicable for the nature of the business.

[Support: Email address redacted as this is a public forum]

  • This reply was modified 5 years, 5 months ago by  Dean. Reason: email address redacted


January 23, 2015 at 6:42 am


We have tried to keep the wording as generic as possible to fit as many use cases as possible.

You can change the wording supplied by using the language files, here’s a guide to using Poedit, it also includes a way to do it via the gettext function:

The support post ‘Refund (3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 5 years, 5 months ago ago

Topic Tags



This topic is: resolved
Do NOT follow this link or you will be banned from the site!