Support

Home Forums Event Espresso Premium Recurring Events Break After Updating Event Info

Recurring Events Break After Updating Event Info

Posted: May 9, 2016 at 11:30 am


Emma Hartsfield

May 9, 2016 at 11:30 am

I have a set of recurring events and every time I update information about one of the events, the recurrence breaks and separates them into single events. This makes it so the recurring events dropdown table does not function properly.

Please help!


Josh

  • Support Staff

May 10, 2016 at 8:34 am

Hi Emma,

May I ask which version of Event Espresso 3 and the REM add-on are activated on your site?


Emma Hartsfield

May 10, 2016 at 8:56 am

Hi Josh,

Here are the Event Espresso plugins on the site.

Event Espresso
3.1.37.8.P

Event Espresso – Calendar
Version 2.2.3.p

Event Espresso – Custom Template Display
Version 1.0

Event Espresso – Members Addon
Version 1.9.8.p

Event Espresso – Multi Event Registration
Version 1.0.5.p

Event Espresso – Price Modifier
Version 0.0.5.b

Event Espresso – Recurring Events
Version 1.1.8.p

Event Espresso – Ticketing
Version 2.2.0.p

Event Espresso Template – Recurring Events Table w/ Dropdowns
Version 1.0

This is the page where I use the REM and table w/ dropdowns (bottom of page).
https://icmhq.com/cmii-courseschedule-online/

Emma


Tony

  • Support Staff

May 10, 2016 at 12:30 pm

Hi Emma,

When you update the information, what options are you using within REM?

For example are you updating a single instance of the event, all of the series or this and upcoming events?

What information are you updating?

Do you have custom templates within /wp-content/uploads/espresso/templates/?


Emma Hartsfield

May 10, 2016 at 12:49 pm

Hi Tony,

I have tried updating a single event, all events, or upcoming events and get the same results. This has happened when I have tried updating the registration dates, custom messages, or category.

The following files are in that directory:

– date_range_display.php
– espresso_table.php
– event_list_display.php
– event_list_secondary.php
– event_list_table.php
– event_list.php
– movie_list.php
– ongoing_event_list.php
– ongoing_events_widget.php
– registration_page_display.php
– registration_page.php
– table_display.php

Emma


Tony

  • Support Staff

May 10, 2016 at 2:05 pm

Hmm, none of those should effect this.

Do you have an example of a ‘broken’ event I can view?

In-fact, it be quicker if I can take a look at the database and confirm, would that be ok?

If so can you send temporary login details using this form:

https://eventespresso.com/send-login-details/

Note I will need the Adminer plugin to look within the database, can you install that please (or previde FTP details, we will not install plugins within FTP access)

The support post ‘Recurring Events Break After Updating Event Info’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 3 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!