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Recurring events addon and attendee mover

Posted: March 5, 2023 at 10:17 am


gmilne80

March 5, 2023 at 10:17 am

Hi,

I’ve set up and started using the 2 adding above on a tour booking system. We run the same 4 or 5 tours daily throughout the year.

To set it up I’ve Made each tour as a separate event set for the first day they millrun. Inside each tour I’ve then used the recurring events to create a new date/time slot for every day that tour runs. I’ve also made a new ticket of each of the 2 types we sell (adult and student/oap) for each date time and assign them accordingly.

If I have someone wishing to move dates after booking I looked to use the attendee mover tour to switch them but I can select the new tour but when going to step 2 to pick the ticket I just have a big list of Adult Ticket or Student/OAP ticket to pick from with no indication which one refers to which date/time slot. Is there anyway this can be added to the mover tool in future?

Thanks
Gordon


Tony

  • Support Staff

March 6, 2023 at 7:56 am

Hi Gordon,

I’ll open a ticket to discuss this further with the team.

Do you not set DateTime names?

The attendee mover should display a list of tickets linked to each individual DateTime, like this: https://monosnap.com/file/UcvxU3qtjktf5GSlurCFxL1p5N81Pz

Usually, for your type of setup, those have been set to match the date of the event although not always.


gmilne80

March 7, 2023 at 2:00 am

The datetime names I’ve set where just generic and all the same as they were created when making the 90 slots in the recurring events addon. Is there away to have this create a sequence of names then or would I have to rename each one individually to identify them separately?

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