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Received from Braintree an e-mail about a change to refund processing

Posted: March 25, 2021 at 3:08 pm


Fastwinn

March 25, 2021 at 3:08 pm

On March 18th, Braintree sent out an e-mail saying that they’re making a change to refund processing effective May 18, 2021. Further down in the e-mail it mentions, “If you’re using a third-party shopping cart to integrate with Braintree, your shopping cart provider should be making any necessary integration updates to be sure that you’ll be able to see the processor responses.”
I’m reaching out, because we purchased Braintree as an add-on from Event Espresso, but the cart is integrated with Event Espresso itself. Is there anything we need to do, or will it be handled as a Braintree update?
Thanks,
Joyce


Seth Shoultes

  • Support Staff

March 30, 2021 at 8:54 am

Hi there,

As far as I am aware, there’s nothing needed on your end. If there are updates to the gateway, we’ll look into those.


Fastwinn

March 30, 2021 at 10:48 am

Hi Seth,
Great! Guess we’re done, then.
Thanks much,
Joyce

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