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Nicholas
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June 26, 2013 at 7:43 am
Hello,
I have had a complaint from a user that they are unable to get past the recaptcha when registering from an iPad. I also noticed that the recaptcha field is not even showing up at all in Firefox, but seems to be working well in IE, Chrome and Opera.
Any Suggestions?
Details:
http://www.fiberartscenter.com/category/current-classes/
WordPress Version:3.5.2PHP Version:5.3.26MySQL Version:5.5.32Event Espresso Version:3.1.33.3.PAddons:
Ticketing, Multiple Event Registration, Calendar, Recurring Events – all latest versions…recently upgraded
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Josh
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June 26, 2013 at 7:57 am
Hi Mdowdall,
I checked on the iPad and Firefox and ReCaptcha is working when I tested it on your site.
One thing to remember about reCaptcha: It will not appear if you are logged into your site. Logged in users are verified, so ReCaptcha is not needed.
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Nicholas
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June 26, 2013 at 8:02 am
Thanks for the quick response.
That makes sense for FireFox….seems obvious now!
As for the iPad issue, I will just assume that the lady needs her reading glasses on and write it off as a user error, but will keep you posted if there are any additional complaints.
Thanks again,
Danielle
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