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Re-connecting Quickbooks Payment Gateway Failing

Posted: April 17, 2020 at 11:51 am


April 17, 2020 at 11:51 am

Website moved from staging to production. Disconnected, and now re-connecting fails. I set Debug to off, updated Client ID and Secret from Production Keys & OAuth. Updated App URLs and set the Redirect URI on the QB side to the domain URL: Error message when I try to connect is “The redirect_uri query parameter value is invalid. Make sure it is listed in the Redirect URIs section on your app’s keys tab and matches it exactly.”
I don’t see the Redirect URI section on the EE4 QB page, can you point me to it?


April 17, 2020 at 12:06 pm

Now connected. Didn’t change anything, but after reviewing all and confirming the redirect URI matched what was in the QB help, I tried three more times and it connected successfully on the third try.


  • Support Staff

April 17, 2020 at 12:17 pm


You do not set the Redirect URI on the EE4 QB page. You only set that in your app on, on the app’s Keys & OAuth page under the Redirect URIs heading.

On the EE4 > Payment Methods > Quickbooks page, there’s a Help tab located on the upper right corner of the page. This will open a help menu for each payment method. Your site’s Redirect URI is listed under the Quickbooks Settings section.

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Updated by  Josh 1 month, 1 week ago ago

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