|
Laurita Winery
|
June 11, 2015 at 7:46 pm
I had posted this issue before, and then closed it because I thought it was resolved. But sadly, it’s not.
http://grab.by/I0Yi
-
This topic was modified 9 years, 4 months ago by
 Dean. Reason: made image url available
|
|
Dean
|
June 12, 2015 at 1:13 am
Hi,
Can you provide a link to an example event please?
|
|
Laurita Winery
|
June 12, 2015 at 9:01 am
http://evocheer.com/events/test-event-with-skill-level-question/
You will need an account in order to proceed… please feel free to register. Or tell me how to privately send you a login.
|
|
Dean
|
June 15, 2015 at 5:13 am
Hi,
I registered for your site and started an event registration and saw the error.
Looking at your site, you seem to be missing some core JavaScript files that handle form validation.
The files (including jquery-validate, and all Event Espresso JS files) do get a mention in something called jQuery.extend (tbLoaderVars.assets.scripts?) which is at the bottom of your site, but I have no idea what this is.
My guess would be it is some sort of page load speed system that is either removing files it feels are superfluous, or trying to combine files though I cannot see any bulk file suggesting combined files.
If you are aware of what this is please, temporarily, disable it and see if that helps.
|
|
Laurita Winery
|
June 16, 2015 at 10:26 am
I have no idea what “tbLoaderVars.assets.scripts” is so I googled it… seems to be a “mootool.” We are using WooCommerce on the site too… you think there’s a conflict?
|
|
Laurita Winery
|
June 16, 2015 at 10:41 am
I deactivated WooCommerce and I’m still experiencing the same issue with the radio buttons. So I guess that’s not where that script is coming from. The only other plugins we’re using are FormidablePro and WordPress Social Stream… and I’ve deactivated them as well… and I’m still experiencing the same issue.
|
|
Josh
|
June 16, 2015 at 1:37 pm
Hi Jason,
You can eliminate the guesswork by deactivating all other plugin and with that, activate the theme test drive plugin. Then you check the page and reactivate plugins one by one until you find the breakage again. This way you can pinpoint where the conflicting script is coming from be it a plugin or even the theme.
|
|
Laurita Winery
|
June 16, 2015 at 2:12 pm
That’s a pretty nifty tool! I test drove the registration process while using the Twenty Fifteen theme and it worked like a charm. So that sucks if it’s the theme. I suppose I can contact the theme creators but since I don’t see what you referenced above: jQuery.extend (tbLoaderVars.assets.scripts), I don’t know what to ask them.
|
|
Dean
|
June 17, 2015 at 1:42 am
Looking at your site again, the files are now appearing. I couldn’t test the validation as the radio buttons have disappeared from the event. Perhaps you disabled a plugin that was causing the issue (as the them looks the same to me)?
|
|
Laurita Winery
|
June 17, 2015 at 7:52 am
Sorry, I was using that item as a test page for something else and needed to remove the radio buttons in order to let the testers get past that screen. I’ve put that question group back. Please check again.
|
|
Josh
|
June 17, 2015 at 8:00 am
Hi Jason,
You can further narrow down the cause of the breakage within the theme by de-queueing the front end scripts, one by one. Usually, most themes will use the wp_enqueue_scripts() hook to enqueue all the scripts for the front end. When you contact theme support, you can ask them for more specific instructions on how to troubleshoot.
|
|
Laurita Winery
|
June 17, 2015 at 8:04 am
They sent me this link on that exact topic: http://themify.me/docs/enqueue-scripts#enqueuing
But I don’t know what I’d be de-queueing.
|
|
Josh
|
June 17, 2015 at 9:20 am
One approach to find out is dequeue all of the theme scripts, then add them back in one at a time. You’ll know which script is causing the breakage when the breakage starts again. You could ask the theme support staff for a list of scripts to start with. We don’t have that list.
|
