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Radio Values not displayed in Edit Attendee Data

Posted: September 30, 2013 at 6:23 pm

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dbishop

September 30, 2013 at 6:23 pm

For my event registration, I have many radio button quetsions.

When go to the Edit Attendee Data screen, I see that some required questions have no value selected.

If I look in the database, I can see that the original answers are stored which is fine however, if I make a change and Update record, I lose the value stored in radio.

Any idea what may be causing this? It’s a pretty crucial part of the registration as that’s how attendees select their workshops and I can’t afford to lose that info.

Also I have an admin notes question for the person managing the conference to use. If they update that, the info will be lost.


dbishop

October 1, 2013 at 11:48 am

I have a training session booked for today with the conference admin. A reponse would be appreciated.


Sidney Harrell

October 1, 2013 at 3:53 pm

I ran some tests and couldn’t duplicate the problem. Did you make any changes to the question since the attendee answered the question?


dbishop

October 1, 2013 at 3:57 pm

No I haven’t changed anything about the questions since I opened up registration.


Sidney Harrell

October 1, 2013 at 4:24 pm

Do you mind if we take a look at the admin? You can fill out the form here.

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