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Quickbooks Card Authorization/Capture Error

Posted: May 3, 2018 at 1:55 pm


jpleakis

May 3, 2018 at 1:55 pm

I’ve followed the instructions and setup the connection with Quickbooks using development keys, and the connection works fine, but upon checkout, I’m given the “Quickbooks Card Authorization/Capture Error” in regular mode. In debug mode, it appears to go through, but I don’t see the transaction in the quickbooks sandbox. I’m not sure if the production keys only work in debug mode or if they should work in non-debug mode, using the test cards provided by Quickbooks that are supposed to work for testing. Can anyone give me any pointers?


Josh

  • Support Staff

May 3, 2018 at 2:44 pm

Hi there,

The production keys only work in live mode, and the sandbox connection will not work in non-debug mode.

Also please note that when you do switch from sandbox to live, you’ll need to disconnect first, then you input the other set of keys.

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Updated by  Josh 3 weeks ago ago

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