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Quickbooks Authentication

Posted: January 6, 2020 at 12:47 pm


January 6, 2020 at 12:47 pm

I am using ee4 with the Quickbooks plugin and suddenly am getting a message that I am no longer connected to Quickbooks. I try to update and get the following screen from Quickbooks:

NEW Third-Party App Security Requirements
At QuickBooks, ensuring your data security is our top concern, we have enhanced our security requirements for protecting your data starting December 18, 2019. Prior to us rolling out these enhancements, we have reached out to third-party app developers and asked them to align with our new security requirements. At this time, some of the apps may not be fully compliant with our new security requirements.

As a result, beginning on December 18, 2019, we are not allowing new connections to this app.

I followed the instructions from my Quickbooks page, click on “Live app for Quickbooks” and all it does is go to the homepage of my ticketing site.

Ticket purchasers are seeing a notice that Quickbooks is not set up and the fields (cc number, name, etc) are not displaying.



  • Support Staff

January 6, 2020 at 1:05 pm


The simplest way forward for this may be to just create a new app. You can create a new app by following this guide:

The support post ‘Quickbooks Authentication’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 7 months ago ago

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