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Questions Not Showing on Registration Forms

Posted: January 17, 2013 at 3:49 pm

Viewing 6 reply threads

Bennett W. Root, Jr.

January 17, 2013 at 3:49 pm

When I edit a question, the question disappears from the event registration forms. I end up having to delete the question entirely and then re-add it to the question group in order for the question to show up again. While I have done this process for a couple of them, it is an annoying process, especially since I’ve had to update the order in which questions show up, and now a handful of them are not showing.

I am on WordPress 3.5 and have the latest version of EE ( installed. Registration for our event is not open yet, but it’s due to go live early next week.


  • Support Staff

January 17, 2013 at 5:29 pm

Hi Bennett,

This is the first I’ve heard of that happening and I don’t have the same experience. Can you give us a quick list of the other plugins you have installed so we can consider conflicts? That or try disabling plugins that might cause conflicts and see if that fixing that.

This might give you a place to start:

Johan Van den Brande

January 19, 2013 at 7:36 am


I have the same problem. It seems as if the ‘Admin View Only’ option is set to yes from time to time when you edit a question, although it was set to off before.

For me the question is now, what changes this option to ‘yes’?



January 21, 2013 at 12:21 am

Hello Johan,

I am assuming you are using the latest Event Espresso and add ons, if not please advise.

The questions you are editing, do they contain any punctuation such as commas, quote marks etc?

If they do could you screenshot the questions where the Admin View Only is turned on please?

Bennett W. Root, Jr.

January 21, 2013 at 9:19 pm

On second inspection, the same issue Johan reported is happening with me. The question becomes “Admin Only.”

The questions do not have punctuation marks. It’s happened to questions such as “Address”, “Zip”, “City” as well as some that are radio or select list questions.

Bennett W. Root, Jr.

January 21, 2013 at 9:39 pm

enter image description here

So, for some reason, when some questions were created, the “Admin Only” setting wasn’t saved. Upon editing the question, the system automatically selects “Yes” from the “Admin Only” drop down list and so that’s how it’s saved when the question is edited.


January 22, 2013 at 4:34 am

Hello Bennett,

Can you try testing it again without the period ( . ) in the question please?

Also can you clarify your version of Event Espresso, your site is behind a “maintenance” page so I cant check it.

We had an issue with this a while back involving punctuation that was fixed, so knowing your version and if the period is causing the issue will really help.

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