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woodstockartglass
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July 20, 2012 at 10:28 am
I no longer have the option of selecting which questions to include for an event after I upgraded to the new version today.
How do I fix this, or download a the previous version?
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Garth
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July 20, 2012 at 10:43 am
That’s strange, I’m using 3.1.25 and still see the option on the right-hand side of the create event/edit event page. Is that the page you’re referring to?
https://skitch.com/garthkoyle/e86e3/ee
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Garth
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July 20, 2012 at 12:59 pm
Are you still having the issue?
Are you using the Roles and Permission Addon?
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woodstockartglass
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July 20, 2012 at 2:53 pm
Yes, I am still having the problem, and using the Roles and Permission Add On.
Will check to see if disabling the R&P does the trick.
I think I may have exited out of the Plugin Update process too soon. Any idea how I can re-update it?
Thanks.
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Josh
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July 20, 2012 at 3:00 pm
If you exited out of the update process, you should try downloading a fresh copy of the plugin from your account page and manually re-installing via the WordPress plugin installer or FTP. Update instructions here: https://eventespresso.com/wiki/updating-event-espresso/
After you deactivate Roles and Permissions, try re-saving the events that are missing questions.
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woodstockartglass
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July 20, 2012 at 3:07 pm
Okay, it worked when I deactivated the R&P Add On.
But why did it not allow me to do this in the 1st place?
I am the top admin user role (not master admin), and I have a check mark next to all the possible user permissions for my role.
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woodstockartglass
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July 20, 2012 at 3:09 pm
More specifically, when I had R&P activated, and was in the process of adding a new event, in the Question Box it said “Question Groups not working contact Support”.
I didn’t even have the Personal Questions group available in the Questions Box for a new event.
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Josh
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July 20, 2012 at 3:13 pm
I’m in the process of creating a bug ticket for the dev team to look into the issue with the Roles and Permissions add-on + the questions.
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Ted Karlsalr
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July 20, 2012 at 3:25 pm
I have the same problem and deactivate the R and P for now. Please let us know when it is ready
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woodstockartglass
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July 20, 2012 at 3:49 pm
Glad to hear I am not alone.
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Josh
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July 23, 2012 at 7:57 am
@woodstockartglass. If you deactivate the R&P add-on, can you update the questions/events while logged in as admin?
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woodstockartglass
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July 28, 2012 at 6:18 pm
Yes.
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mpurse
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July 30, 2012 at 9:35 am
I have the same problem and am not using Roles and Permissions at all.
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Josh
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July 30, 2012 at 10:03 am
Have you tried updating the events that are missing the questions?
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mpurse
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July 30, 2012 at 12:05 pm
Its actually new events that are the problem. Where I could normally select my additional question group, it only offers the option of “Personal questions” or “Full registration”.
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Josh
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July 30, 2012 at 12:34 pm
Can you post a screenshot? Usually the question groups are selected with check boxes that are further down the event editor screen. The additional attendee question selector will have the personal info/full registration info selector, and that should display right below the group registration option.
Also, check the question groups under Event Espresso>Question groups and update these.
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mpurse
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July 30, 2012 at 1:32 pm
My bad, it was exactly where you said it was. I’m sure it was up top before. Sorry!
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