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Posted: January 9, 2025 at 5:54 am

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jboulton

January 9, 2025 at 5:54 am

Hello,

Where do I go to edit the questions/answers which appear in the confirmation email? Thank you.

Jeff


Tony

  • Support Staff

January 9, 2025 at 6:13 am

Hi Jeff,

The Registration Approved email loops over all questions assigned to the registration and outputs the question and answer by default.

You can edit this within Event Espresso -> Messages -> Default Message Templates -> Registration Approved -> Registrant.

In the [ATTENDEE_LIST] section you’ll need to remove the [QUESTION_LIST] shortcode ([QUESTION_LIST] will ALWAYS loop over ALL question and parse the attendee_list section for each question) and add your content there.

If you only want specific question being listed there you can use the [ANSWER_*{question_text]] shortcode for each question, passing the questions ‘Question Text’ value exact each time.

So if you have a question with ‘Do you like cheese?’ your shortocde for that specific question would be:

[ANSWER_*Do you like cheese?]

Which will then pull in the answer to that question and return in it place of the shortcode.

Is that what you are looking for?


jboulton

January 9, 2025 at 7:34 am

Thank you – that’s what I am looking form. I am unsure of where the actual Questions and Answers are located. Where is ‘Do you like cheese?’ and the answer to this?


Tony

  • Support Staff

January 9, 2025 at 7:40 am

Apologies but I’m not sure I follow, you’ve asked how to pull in specific questions but don’t know the questions you want to pull the values for?

What is it your are trying to do in the reg approved message? If I know what your trying to do a little better I can advise you from there.


jboulton

January 9, 2025 at 6:37 pm

I want to show:

<h3>Parent & Competitor Release Form:</h3>
<p>If the competitor is 18 years old or younger, the parent will need to complete this form.: Click here for Parent & Competitor Release Form</p>.

When I enter that into the [QUESTION_LIST] area and I send myself a test email, it shows 3 times. Not sure where I should add this info. Thanks.


Tony

  • Support Staff

January 10, 2025 at 4:47 am

Ok, so you want to hardcode that into the message and not using EE questions/answers from the registration?

Will this change apply to all events or a specific event(s)?

Where in the current emails are you looking to add this? That’ll give me more of an idea of how you want this to work.

If I’m understanding what you are trying to do correctly it sounds like you’ll need a custom message template with your custom content set within the MAIN_CONTENT or EVENT_LIST.

When I enter that into the [QUESTION_LIST] area and I send myself a test email, it shows 3 times. Not sure where I should add this info. Thanks.

That makes sense, it means you have 3 registration questions parsing for the messages. Question list isn’t the correct section for what you are trying to do here.

The QUESTION_LIST section loops over each question assigned to a registration and outputs whatever is in that section for each one. Its basically a how each question/answer is parsed, which your opening post seemed to focus on, but it sounds like that’s not what you want here.


jboulton

January 10, 2025 at 4:54 am

I worked through the registration process and I realized that the Question/Answer area is the iteration through the form contents. I was thinking this was an FAQ area – lol. I’m still learning this system. I will continue to use the QUESTION_LIST section; however I would also like to have a hard coded message. I will move the hard coded content into the area which you suggest and do some testing. Thank you for your patience.


Tony

  • Support Staff

January 10, 2025 at 5:41 am

No problem 🙂 Glad you figured it out.

Any further questions just let me know.

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