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Questions and Answers not showing up on CSV

Posted: September 2, 2021 at 9:44 am


bld_espresso

September 2, 2021 at 9:44 am

I’ve created an event, and not every question and answer on the Registration page is coming through on the CSV report. What is the issue?


Tony

  • Support Staff

September 2, 2021 at 9:59 am

Hi there,

In a previous thread you used a custom function to limit the fields shown in the CSV:

https://eventespresso.com/topic/custom-ordered-csv-columns-issue/

If that code is still in use in the site it will only allow the specific fields you have set in that function into the CSV so you’ll need to update it each time you add additional questions.


Tony

  • Support Staff

September 2, 2021 at 10:05 am

I replied to this thread before your support token request come in for it, so just checking before I process your support token if you’d still like to use it or if the above answers this enough for you to no longer need to?


bld_espresso

September 2, 2021 at 10:34 am

I don’t know how to update code. I think we used a custom function, and I have no clue how to update. Please advise. Thanks.


Tony

  • Support Staff

September 2, 2021 at 10:54 am

Ok, that’s fine, I’ll log in and investigate this I just wanted to check before doing so.


bld_espresso

September 2, 2021 at 1:08 pm

I have the site bookmarked. This is how it now appears.

https://ccao.org/wp-login.php?itsec-hb-token=access


bld_espresso

September 2, 2021 at 2:21 pm

This reply has been marked as private.


Hazel Apuhin

September 2, 2021 at 4:50 pm

This reply has been marked as private.


bld_espresso

September 7, 2021 at 8:44 am

This reply has been marked as private.


Tony

  • Support Staff

September 7, 2021 at 12:37 pm

This reply has been marked as private.

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