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!! Questions about my license !!

Posted: August 19, 2020 at 2:11 am


4ohelleah

August 19, 2020 at 2:11 am

Need answers ASAP – both clients have board meetings tonight and tomorrow.

Just looked at your pricing for a new client – but didn’t realize that I probably have 3 more sites available on the existing license that I am using one site and one dev site on. Do I have the ability to add another site on to their license?
It is a film festival, and they prefer to use Stripe rather than PayPal – can I purchase a single site license for them and use Stripe – or do I have to get permission from my existing client to add them as they are the ones that have reimbursed me for the expense of EE?


Tony

  • Support Staff

August 19, 2020 at 5:15 am

Hi there,

My apologies but I’m not really sure I understand what you are asking, you currently have a personal license which gives you support and updates for a single site so I’m not sure what you mean with 3 more sites.

However, generally for sale/account questions, we need more details than would be appropriate to post on these open forums so rather than posting any additional details here I recommend using the form here:

https://eventespresso.com/contact/

Select ‘I have a billing or account question’ and provide the details requested, our sales team will contact you to discuss this further and address any issues you may have.


4ohelleah

August 19, 2020 at 8:20 am

This reply has been marked as private.


Tony

  • Support Staff

August 19, 2020 at 8:36 am

You’re most welcome.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

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Updated by  Tony 1 month, 1 week ago ago

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