Support

December 23, 2016 at 10:47 am

Hi there,

So for the layout issue, can you contact Showthemes and let them know they need to fix the styles for WordPress pages in the Conference theme? It may take them some time to get that sorted out, so in the meantime you can add some CSS to a custom stylesheet as a temporary fix. Here’s some CSS I can suggest:

#event-cart{
 margin: 10em auto 0;
 width: 90%;
}

You can set each event’s Default registration status to Not approved. This way each event can be added to the cart, then before they can make a payment, their registrations will require approval.

• This reply was modified 8 years ago by Tony. Reason: Missing ;

January 4, 2017 at 11:29 am

Hi there,

What error is shown?

The example Josh provided is missing a ; at the end of width: 90% which may be causing this.

#event-cart{
 margin: 10em auto 0;
 width: 90%;
}

Could you try that? I’ll update Josh’s thread to save any confusion for future readers.

January 4, 2017 at 11:54 am

Ohh you’re adding CSS directly within the plugin?

Can you post the full slicelitcon-customizations.php file to a gist or pastebin so I can view what is happening?

If your adding the CSS directly to that file it won’t work, you would likely be better using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these. (CSS doesn’t go directly within your plugin unless your echoing out at a specific point)

January 6, 2017 at 6:51 am

— Once a registration is approved and you click the link to pay, the input box for “Submit Promotion Code” spans the whole length of the page. How do we make it smaller?

Can you provide a link to view this? Its likely because the theme is full width with no container for the content. The input field will span 100% width but you can use some CSS to override that:

#ee-promotion-code-input {
    max-width: 50%;
}

— In Registration checkout (i.e., the event cart), how can I delete the “Return to Events List” link and make other text changes on that page?

Do you mean on the modal (popup), event cart or both?

Which text changes do you want to make as the specific changes determine how to change the text.

— In our questions for registrants, how can I make the textarea” input field bigger? Last year Lorenzo had us use this code:

The reason that code is not working is there is a syntax error in your CSS – http://take.ms/1SVb0

The #event-cart{ rule is missing a closing } so any other rules are ignored.

— Any questions not set to ‘textarea’ don’t have a box around the input field. You can’t see it until after you click in the general area. How do we make the box visible?

Your theme is removing all outlines and border etc from inputs on the page so you’ll need to override that on the checkout page, something like this:

#ee-single-page-checkout-dv input {
    border: 1px solid rgb(169, 169, 169);
}

Will add a grey border to inputs.

January 12, 2017 at 4:33 pm

Just an update that you can skip my previous post because I’ve deactivated the multi-event registration add-on for now. It’s causing more issues than we know how to solve at the moment. If it’s possible to resolve the question about removing the Return to Event List link, we’d appreciate it for future use. I have a couple new questions…

What problems were you running into?

Removing the return to event list button can be done using:

.event-cart-go-back-button {
    display: none!important;
}

— In going back to single registrations, a “cancel registration” link appears on most registration pages. If you go to https://slicelitcon.org/apply/ and click ‘Apply’ you’ll see it at the bottom of the page. It’s also on the following page once you fill in the application. And on the payment page once you click your personalized link to pay. It’s not necessary and a bit of a distraction. How can we remove it throughout the site?

Using CSS you can use something like this:

#ee-single-page-checkout-dv > a {
    display: none;
}

— I’m having the same trouble with the big blue PayPal button in the Braintree checkout that p > a {display:none;}”>this person had. The solution wasn’t posted. How can I get rid of that button?

You should be able to disable the PayPal button from within your Braintree account.

Log into braintree, go Settings -> Processing -> Accept PayPal

You should be able to disable it there, if not you can use this CSS:

#braintree-paypal-button {
    display: none;
}

— The margins in our thank-you page are cutting off the text. How can I fix this?

Hmm, have you made any changes to the theme at all?

Can you send me a copy fo the theme to test locally? If so send a sopy to support@eventespresso.com

— The Submit Promo Code box still spans the width of the page. Does this link work for you to see it?

That registration is free so we can’t view the promo submit.

Do you have a test registration on a paid ticket?

I’ve just registered using my details, that registration is awaiting approval if you’d like to approve that we can then use that.

January 13, 2017 at 7:27 am

— The PayPal button will not go away! We don’t mind offering the PayPal option, but the button is placed in such a confusing spot. Braintree doesn’t give the option to deactivate, and the CSS code did not work. Any alternatives we can try? This is a big problem. Our checkout page is so confusing right now.

The braintree payment method uses the Drop-in UI by braintree themsevles so just to note, its Braintree themselves adding that PayPal button, not EE.

If you can’t de-activate PayPal through your account I’d recommend contacting Braintree support and have them do it for you.

https://www.braintreepayments.com/contact

I don’t think its possible for us to remove the button on our end, although I will double check with out developers.

— Thank-you page margins. We have made a few changes to the theme. How would I send you a copy? Sorry, as you can tell by now I’m very low-tech. ????

You can email a copy to support[at]eventespresso.com

However the file may be to large to send via email, so you may need to host the file somewere (e.g Dropbox or even uploading it to your site through the media uploader) and providing the link to download)

— Promo code box. Does this checkout link work for you? https://slicelitcon.org/registration-checkout-2/?uts=1484098156&e_reg_url_link=1-ed381058a002fd95e7e323523bf531cd&step=payment_options&revisit=1#checkout. You’ll see the wide promo code box we want to fix, and the notorious PayPal button.

Yes thank you, try:

#ee-spco-payment_options-reg-step-form-payment-options-before-payment-options {
    max-width: 40%;
}

January 13, 2017 at 9:56 am

— How do I actually go into WordPress to pull a copy of the theme?

You would use FTP to connect to the server, download the files locally and package them into a archive, then send.

However I’m not currently looking for your modified version, do you have a link for the original?