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Yannis Develekos
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January 29, 2014 at 8:30 pm
Hi everyone,
When I choose to download the PDF ticket, which is in Greek, questionmarks appear instead of the Greek characters. How do I change PDF encoding?
The same stands for the PDF invoice. Take a look at the address:
Κολοκοτϕώνη 9<br
/>Αθήνα,<br
/>Greece<br />10562
Regards,
Yannis
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Yannis Develekos
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January 30, 2014 at 12:59 pm
Any ideas on this issue?
Regards,
Yannis
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Josh
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January 31, 2014 at 8:45 am
Hi Yannis,
This may or may not require a change to the encoding. We’ll need some specific information in order to troubleshoot the ticket issue. First, can you let us know which parts of the ticket aren’t rendering correctly? I ran a quick test with the standard ticket template and the customer name appears to render correctly. Here is a screenshot. Is that the case for you, or are you seeing something different? Also, are you using the stock template, and trying to translate via language files, or are you using a custom template that has all the text in Greek?
With the invoice, there is a known issue that we’re in the process of fixing. Please see this post for information about the fix:
https://eventespresso.com/topic/umlauts-not-working-in-invoice/#post-77197
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