Home Forums Event Espresso Premium Questionmarks instead of Greek characters in PDF ticket

Questionmarks instead of Greek characters in PDF ticket

Posted: January 29, 2014 at 8:30 pm

Yannis Develekos

January 29, 2014 at 8:30 pm

Hi everyone,

When I choose to download the PDF ticket, which is in Greek, questionmarks appear instead of the Greek characters. How do I change PDF encoding?

The same stands for the PDF invoice. Take a look at the address:
Κολοκοτϕώνη 9<br
/>Greece<br />10562


Yannis Develekos

January 30, 2014 at 12:59 pm

Any ideas on this issue?



  • Support Staff

January 31, 2014 at 8:45 am

Hi Yannis,

This may or may not require a change to the encoding. We’ll need some specific information in order to troubleshoot the ticket issue. First, can you let us know which parts of the ticket aren’t rendering correctly? I ran a quick test with the standard ticket template and the customer name appears to render correctly. Here is a screenshot. Is that the case for you, or are you seeing something different? Also, are you using the stock template, and trying to translate via language files, or are you using a custom template that has all the text in Greek?

With the invoice, there is a known issue that we’re in the process of fixing. Please see this post for information about the fix:

The support post ‘Questionmarks instead of Greek characters in PDF ticket’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 6 years, 5 months ago ago

Topic Tags

Tagged: ,


This topic is: not resolved
Do NOT follow this link or you will be banned from the site!