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Questionmarks instead of Greek characters in PDF ticket

Posted: January 29, 2014 at 8:30 pm


Yannis Develekos

January 29, 2014 at 8:30 pm

Hi everyone,

When I choose to download the PDF ticket, which is in Greek, questionmarks appear instead of the Greek characters. How do I change PDF encoding?

The same stands for the PDF invoice. Take a look at the address:
Κολοκοτϕώνη 9<br
/>Αθήνα,<br
/>Greece<br />10562

Regards,
Yannis


Yannis Develekos

January 30, 2014 at 12:59 pm

Any ideas on this issue?

Regards,
Yannis


Josh

  • Support Staff

January 31, 2014 at 8:45 am

Hi Yannis,

This may or may not require a change to the encoding. We’ll need some specific information in order to troubleshoot the ticket issue. First, can you let us know which parts of the ticket aren’t rendering correctly? I ran a quick test with the standard ticket template and the customer name appears to render correctly. Here is a screenshot. Is that the case for you, or are you seeing something different? Also, are you using the stock template, and trying to translate via language files, or are you using a custom template that has all the text in Greek?

With the invoice, there is a known issue that we’re in the process of fixing. Please see this post for information about the fix:

http://eventespresso.com/topic/umlauts-not-working-in-invoice/#post-77197

The support post ‘Questionmarks instead of Greek characters in PDF ticket’ is closed to new replies.

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Updated by  Josh 5 years, 10 months ago ago

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