Posted: June 19, 2023 at 11:52 am
Hello! I’ve added a second question group to collect required address information for event registrations. How can I have this second question group show by default on all events? Thanks! |
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Hi, there is no setting for default question groups. It’s best you edit each open event and select the new question group. Does that help? |
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Unfortunately no – the events are created in an outside system and imported into WP. I need the default event to capture name, email, physical address and some additional information. Any suggestions as to how to handle so every event has these questions when registering? |
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I’d put those questions into the Personal Information group which is the default question group for the Primary attendee. Unless of course you’ve also modified that functionality. |
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I did try that but it didn’t seem to let me add any questions to the default personal group. I did remove them from the address group. Did I miss something? Thanks! |
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Can you explain more why it won’t let you add more questions to the Personal Information question group? You should be able to edit the Personal Information question group, check off the questions you want to be included in that question group, then save the page. If that doesn’t happen, let me know what happens otherwise. |
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I have 2 groups both locked. Personal Information and Address Information. The Address group has 7 questions (address, city state, phone etc) which I have unchecked from the Address group. They do not show as available under the Personal Information group. The only questions that show there are first name, last name, email, phone number, confirm email. |
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The system questions are different, you can’t move those around. Personal info will always hold at least First Name, Last Name, Email. Address Info will always hold the system address questions. You can’t move the system address question into the Personal Information question group but both of those groups can hold additional custom questions if needed. — Can you expand on this:
So not into Eevnt Espresso itself? How are you importing the events?
That needs to be set on each individual event, if you are importing events into Event Espresso then you can add some code to set the specific question groups on the events as they import but if that’s the case your already using something custom which leads back to, how are you importing the events. |
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The events are imported using a custom ETL to pull them from a custom database build by the customer. |
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Ok, but what are you using to get those into Event Espresso as EE events?
You ‘could’ use custom questions within the personal information question group, but anywhere within EE that is expecting to use the address questions would expect to use the system questions. I don’t recommend just using the Personal Information question group for everything, eventually, you’ll want to split those up to make it manageable. For example it’s not unlikely that you would need specific questions for specific events and you cant do that if you throw everything into Personal Info. |
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That would be ok as the questions are standardized for all events. I do want this information written back to the user account and I’ve set up User Registration. Is there a way to retain the information that I’m adding as custom questions so it is written to the user profile and retained when a return user logs in to register? This would address a number of these issues. |
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We don’t save details to the WP User account itself but there are hooks you can use during the registration process to do it yes. If I understand what you are asking for we have a snippet for the add-on to autofill the system address fields (not the custom fields in this example): And another for custom questions: They pull those in from previous EE registration answers, not the WP User account but you could change them to do that if preferred. |
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Worked great – thank you! |
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You’re most welcome ๐ |
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