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Kathy Drewien
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June 30, 2014 at 11:44 am
Additional question groups (Class Information, Membership) which include required questions are not displaying on the registration form. [ http://www.societyofgilders.org/live/education/event-checkout/?ee=_register ]
EE Version: 4.2.6p
WP Version: 3.9.1
Theme: Twenty Twelve
Browser: Chrome and Firefox
The Question Groups are enabled for the Primary Registrant and Additional Registrants.
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Lorenzo Orlando Caum
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June 30, 2014 at 12:21 pm
Hello,
Could you try re-saving pretty permalinks through WordPress admin –> Settings –> Permalinks?
I see some event links on a page but none of them are working.
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Lorenzo
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Kathy Drewien
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June 30, 2014 at 1:38 pm
The shortcode for events is on this page:
http://www.societyofgilders.org/live/education/events/
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Lorenzo Orlando Caum
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June 30, 2014 at 2:11 pm
Could you go to that event in the event editor and re-save?
Also, there are checkmarks for the additional question groups (bottom right of event editor), right?
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Lorenzo
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Kathy Drewien
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June 30, 2014 at 2:25 pm
Resaved. Yes, there are checkmarks for the additional question groups.
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Lorenzo Orlando Caum
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June 30, 2014 at 3:22 pm
Hi, could you try creating a new test event and selecting those question groups again and saving changes?
Then could you check to see if its working. If it doesn’t work, then please share a temporary login through the secure link below so we can take a closer look:
https://eventespresso.com/send-login-details
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Lorenzo
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Kathy Drewien
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June 30, 2014 at 3:57 pm
Created a new event which didn’t work. Login details sent, however the ftp password may be incorrect.
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Lorenzo Orlando Caum
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June 30, 2014 at 4:37 pm
Hello Kathy,
I wanted to let you know that I’ve received your temporary login. You’ll receive a message to your email account shortly. Please reply directly to that email so we can continue to work towards a solution.
Thank you.
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Lorenzo
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