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Question answers dissapearing

Posted: May 9, 2019 at 5:03 am


Jane Baillie

May 9, 2019 at 5:03 am

Hello. My client has been complaining of a bug that I was hoping to run past you. Checked the forums and found no resolution yet.

My client has been adding a custom question to one of their events. On more than one occasion now the question’s answers have disappeared from the dropdown resulting in the user unable to book on the event as it’s a required field.

Question Page setup

Can you think of any mechanism that would cause this?


Jane Baillie

May 9, 2019 at 5:05 am

Sorry here is the attached image, for reference:

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Josh

  • Support Staff

May 9, 2019 at 3:24 pm

Hi,
May I ask which version of Event Espresso 4, and what are the contents of the dropdown values (I assume they’re not Test 1-Test4).

Also, and I ask for clarification, if you make edits to question then save do the edits stick? The screenshot alone doesn’t explain the issue so if you can elaborate a bit more we can investigate further.

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Status: closed

Updated by  Josh 3 months, 2 weeks ago ago

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