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Question about new Promotional Coupon add-on

Posted: September 3, 2015 at 11:25 am


Jesse Dudan

September 3, 2015 at 11:25 am

Hello-

With the basic coupon/promotional code feature that comes with Event Espresso, we are able to create global or non-global codes for events. Here is the problem.

If we want to give a code for $10 off an entire order, let’s say, it works fine if 1 person purchases a tour. But if one person purchases a tour for 10 attendees in one order, for instance, the coupon code gives EVERY SINGLE attendee in the order $10 off, not $10 off the entire order. It doesn’t logically seem like it should natively work like this, but it does.

On our website, people frequently order tours for 2 or more attendees in one order, so this is a problem. The question is this….with the new add-on just released, is this going to be any different in regards to doing X amount off an entire order? If one order is for ten people, we only want $10 off the entire order, not $10 per attendee in the single order.

Can someone please let me know if the new add-on will remedy our issue, or if ti will be useless because it functions the same way?

Thank you!


Josh

  • Support Staff

September 3, 2015 at 2:22 pm

Hi there,

When you input one promo code that’s applicable to one event with the new add-on for Event Espresso 4, it will discount the one amount from the entire order.


Jesse Dudan

September 3, 2015 at 2:51 pm

Just to clarify…the promotional coupon feature bundled with Event Espresso 4 does NOT function this way. If there are multiple attendees in one order, EACH attendee receives the discount, so technically it is $10 off multiplied by each attendee.

You are saying that the newly released add-on does NOT function that way? So if there are 10 attendees in one order, the total off the order with the coupon will ONLY be $10, not $100?

We just need to make sure it functions differently, or else it negates purchasing this add-on.

Thank you for your time and response?


Josh

  • Support Staff

September 4, 2015 at 12:34 pm

So if there are 10 attendees in one order, the total off the order with the coupon will ONLY be $10, not $100?

That’s correct.

We just need to make sure it functions differently, or else it negates purchasing this add-on.

It functions differently.

Thank you for your time and response?

You’re welcome.

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Status: closed

Updated by  Josh 4 years, 1 month ago ago

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