Quantity ticket limited to 10

Posted: July 19, 2021 at 9:11 am

July 19, 2021 at 9:11 am

Hello,

We are trying to update the quantity of the tickets. We are trying to increase it to 15 but its not updating.Its only limited to 10.
See attached images.

https://drive.google.com/file/d/1nthUudFXn6K9q47sclHny5DyTpbgDltV/view?usp=sharing

https://drive.google.com/file/d/1_fNCn5k5nz_k8h_tyN0kQ5kCPSL8K1YH/view?usp=sharing

Tony

Support Staff

July 19, 2021 at 9:19 am

When editing the event you’ll have meta boxes in the right sidebar, one of those should be the ‘Event Registration Options’ meta box.

Within that is the option ‘Maximum number of tickets allowed per order for this event’, that is the max number of tickets you can select on each specific event and it defaults to 10.

See here: https://monosnap.com/file/zqBYyY47kQIR01NpaWuEFiEiK3WFdn

If you want to allow up to 15 tickets in a single purchase on an event, set that value to 15 and save.

Charlie

July 19, 2021 at 10:15 am

Got it!

Thanks.

– Cecile

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Quantity ticket limited to 10

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