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Quantity Drop Down Disappearing

Posted: February 22, 2017 at 3:22 am

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supplyantplantation

February 22, 2017 at 3:22 am

Hey All,

I’m just trying to set up an event, and everything seems to be working fine except the quantity drop down.
As you’ll see on initial load up it quickly flashes as though its there, but then disappears as though a hidden css property is on it (checked it’s not)

If anyone could give me any ideas as how to get it to stay there that’d be great.

Here’s the link – http://www.bellplantation.co.uk/plantation-events/mothering-sunday-2016/


Tony

  • Support Staff

February 22, 2017 at 5:27 am

Hi there,

Something is adding the class select2-offscreen to your select elements – http://take.ms/KUIf5N

The styles hiding the elements are within your parent themes CSS so it looks like this is something the theme is doing, if you preview one of the default themes such as twentyfifteen does the same happen then?

You can do this through Dashboard -> Appearance -> Themes -> [hover over twentyfifteen] -> Preview


supplyantplantation

February 24, 2017 at 2:33 am

Hey, I’ve done that but it won’t let me access the page.


Tony

  • Support Staff

February 24, 2017 at 4:02 am

Can you send me a copy of the theme so I can install it on a test site and see if I get the same problem?

If so you can send a copy to support[at]eventespresso.com depending on the filesize you may need to host the file using something like dropbox and include a link to download it from there in the email.

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