Support

Home Forums Event Espresso Premium Qty of available tickets are larger than qty sold but events says SOLD-OUT?

Qty of available tickets are larger than qty sold but events says SOLD-OUT?

Posted: June 20, 2022 at 7:49 pm


mborlongan

June 20, 2022 at 7:49 pm

in the events under available tickets reads qty: 6 and under qty sold: 5, so there should still be qty: 1 available to be purchased, however event on the website reads: SOLD OUT? please help.


Tony

  • Support Staff

June 21, 2022 at 6:07 am

Hi there,

Can you edit the event and take a screenshot of the ‘Event Tickets & Datetimes’ section, then add that here, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


mborlongan

June 25, 2022 at 10:09 pm

https://www.miltonstags.com/wp-content/uploads/2022/06/Screenshot-2022-06-26-000606.png

Event status shows SOLD OUT

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso