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QR reader app login error on iPhone 4

Posted: April 17, 2014 at 6:21 am

Adath Jeshurun

April 17, 2014 at 6:21 am

Hi, is having the same problem getting the JSON to work for the QR reader for iPhone 4 that the site had on the following topic:

We have EE3 since this February. JSON app installed on iPhone in April.
Our test works just fine:

We have tried using all of the below options as endpoint url’s on the iPhone but none of them are working. The last one is where the actual site files are, the 2nd one is where all WordPress files are

(For a different Q we had we sent Seth Shoultes admin credentials to our site on Feb 25. Those work again if you still have that user info. Feel free to poke around.)

Would love to know what we’re doing wrong.


Lorenzo Orlando Caum

  • Support Staff

April 17, 2014 at 12:03 pm

Hi Sheree,

Is there a specific error message that is appearing?

Also, are you logging in with your WordPress administrator account?



  • Support Staff

April 17, 2014 at 12:17 pm

Hi Sheree,

The correct website URL to log in to with the app is:

Please also be sure that you have version 1.6.2 of the app. It will have the HD label on its app icon. This is its iTunes preview page:

The older app doesn’t connect with the JSON API.

Adath Jeshurun

April 17, 2014 at 12:20 pm

Thanks Lorenzo. Turns out she was using the Event Espresso login and not her WordPress website login. This part is resolved. Thanks so much. She just did a test scan and it scanned a QR code (now we just have to figure out where that info went once she scanned it! We might be back.)

Thanks Josh. We did have the right version and HD. So it was just the wrong account.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Documentation for Event Espresso 4

Status: closed

Updated by  Adath Jeshurun 5 years, 11 months ago ago

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