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Purchaser different from Primary Registrant

Posted: October 13, 2023 at 9:12 am

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channingstrom

October 13, 2023 at 9:12 am

To me, the credit card holder should receive a receipt. how do I switch the purchaser or add the purchaser from the Primary registrant email to the billing email? or send to both?
Thanks


Rio

  • Support Staff

October 16, 2023 at 1:20 am

The purchaser will be able to see the invoice and receipt after they made a purchase. https://monosnap.com/file/unMDICNg0at2RR6tWbPrF0g2mvEjNd

The other option could be, a customized question wherein you can your customer where you can send the invoice and receipt.

What payment method are you using?

there’s also some other article here that can help you, but that is for stripe.
https://eventespresso.com/topic/receipt-being-sent-to-registrant-instead-of-person-paying-for-the-ticket-stripe/

thanks

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