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jomo
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August 1, 2013 at 7:53 pm
Purchased upgrade – automatic update not available in plugins?
Please advise…
thanks!
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Tony
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August 2, 2013 at 1:38 am
Hi jomo,
When you say not available, is there an error message displayed?
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jomo
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August 2, 2013 at 7:39 am
Automatic update not available in plugins –
You have the correct Site License Key for Espresso Ticketing but your current membership access only allows for automatic upgrades on one domain.
I only have one domain…
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Josh
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August 2, 2013 at 8:56 am
You might have some older versions of the add-ons that may even did not have the auto update feature added yet.
It also may be an older key that has expired. Can you try the key that’s on your account page? The key on your account shows that it’s not active.
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jomo
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August 2, 2013 at 8:57 am
Ok – where do i put this key?
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jomo
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August 2, 2013 at 9:01 am
the site key i have in my general settings is the same as it is in my account. I used to do automatic updates no problem.
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jomo
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August 2, 2013 at 9:20 am
Ok – i saved and it looks like it did the automatic update…
but now – when i go to purchase tickets i get
Error establishing a database connection
It work flawlessly for last 2 months up until now…
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Josh
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August 2, 2013 at 10:52 am
I ran a test registration on your site and it’s working now. An intermittent “Error establishing a database connection” may be a hosting issue or a spike in traffic where the server gets overloaded.
There are some tips in this article that may help:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
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jomo
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August 2, 2013 at 11:04 am
thanks – it was indeed coincidental server load spikes…
i will read the tips!
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