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Purchased EE4 Everything License but Square is not in the downloads list

Posted: September 3, 2024 at 2:13 am

Viewing 4 reply threads


PixelPowerCLE

September 3, 2024 at 2:13 am

I purchased the EE4 Everything License but the Square payment gateway add-on is not in the add-on download list.


Rio

  • Support Staff

September 3, 2024 at 2:23 am

This is the list i can find under, EE4 Everything License https://eventespresso.com/product/everything-license-ee4/

but will ask our Billing Department with regards to your concern.

thanks


PixelPowerCLE

September 3, 2024 at 2:38 am

It’s on your website listed under the features of the everything license “Over 20 payment services included such as Stripe, Square, PayPal, Venmo, and more!”

That’s what I purchased so the Square payment gateway should be included.


PixelPowerCLE

September 3, 2024 at 2:41 am

Specifically on the pricing page.
https://eventespresso.com/pricing/?ee_ver=ee4


Tony

  • Support Staff

September 3, 2024 at 4:37 am

Hi there,

The Everything license should indeed include everything we have for Event Espresso, it’s called the ‘everything’ license for that very reason. For some reason that I can’t figure out, your account is (was) missing a bunch of add-ons.

I’ve manually updated your account to include all of the add-ons we have so you should be able to download Square (and other add-ons) now, if not please do let me know.

My apologies for any inconvenience caused.

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