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Purchase tickets intermittently working

Posted: July 5, 2016 at 8:41 am


BDG

July 5, 2016 at 8:41 am

When users go to buy multiple tickets for the event: http://wnytssr.com/events/purchase-tickets/

the site works some times and other times we get this message: “nothing in your event queue you need to select at least one of them before you can proceed with the registration process”

This happens on both desktop and mobile devices. The event happens soon and registration ends in a few days. Please help ASAP.


Josh

  • Support Staff

July 5, 2016 at 3:22 pm

What you’re seeing is caused by caching. If your site is hosted on Godaddy Managed WordPress hosting, you’ll need to follow the steps listed under “Solutions” here so that your site works all of the time.

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