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Purchase Confirmation

Posted: March 27, 2015 at 10:16 am


John DeYoung

March 27, 2015 at 10:16 am

I had a colleague of mine purchase EE4 for an event website we’re building and hoping to launch this weekend. He went through everything and still hasn’t received an email confirmation. This was 2 days ago. Should we try it again? We don’t really want to get charged twice for this. Thanks.


Tony

  • Support Staff

    •

March 27, 2015 at 12:06 pm

Hi John,

Can you please go to https://eventespresso.com/contact/

Select ‘Sales/Billing Question’ and provide the relevant details.

To help speed this up I would recommend including the transaction ID within the message.

One of our sales team will investigate this asap.

The support post ‘Purchase Confirmation’ is closed to new replies.

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Status: closed

Updated by  Tony 9 years, 1 month ago ago

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