Support

Home › Forums › Pre-Sales › Purchase Confirmation

Purchase Confirmation

Posted: March 27, 2015 at 10:16 am

Viewing 1 reply thread


John DeYoung

March 27, 2015 at 10:16 am

I had a colleague of mine purchase EE4 for an event website we’re building and hoping to launch this weekend. He went through everything and still hasn’t received an email confirmation. This was 2 days ago. Should we try it again? We don’t really want to get charged twice for this. Thanks.


Tony

  • Support Staff

    •

March 27, 2015 at 12:06 pm

Hi John,

Can you please go to https://eventespresso.com/contact/

Select ‘Sales/Billing Question’ and provide the relevant details.

To help speed this up I would recommend including the transaction ID within the message.

One of our sales team will investigate this asap.
Viewing 1 reply thread

The support post ‘Purchase Confirmation’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Considering Event Espresso for a new project? Tell us more through our contact page.

Status: closed

Updated by Tony 9 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso