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Prpblem customizing sutom message template

Posted: September 9, 2020 at 7:15 pm


worldlegacy

September 9, 2020 at 7:15 pm

custom message template for our Registration Approved email, and we would like to make the some changes.
1) How can we add columns and/or a new “text box”?
2) How can we resize one of the current columns?
3) How can we reduce the spacing between the “text boxes?”
4) And how do we resize the company logo [CO_LOGO]?


Tony

  • Support Staff

September 10, 2020 at 5:24 am

Hi there,

1) How can we add columns and/or a new “text box”?

Can you define ‘text box’ here, please?

Do you mean the text box on the template editor itself or in the email template?

2) How can we resize one of the current columns?

Which column?

Can you post a screenshot that shows what you are trying to do?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

3) How can we reduce the spacing between the “text boxes?”

I’m not sure which text boxes you mean here so need the answer to above.

4) And how do we resize the company logo [CO_LOGO]?

[CO_LOGO] uses whatever size image you have set in Event Espresso -> General Setting -> Company Logo

You can either upload the appropriate image to that section, or use:

[CO_LOGO_URL] to build your own img tag on the template and set the size within that.


worldlegacy

September 12, 2020 at 5:26 pm

Ok thank you. The custm message is at – https://www.worldlegacy.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-12-at-6.47.17-PM.jpg
Basically we want to resize the part with the information but it stays narrow.
And the space between the two boxes is alot

Here is an example of the email with all the extra spaces that we would like to format more attractively. https://www.worldlegacy.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-12-at-6.54.57-PM.jpg

https://www.worldlegacy.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-12-at-6.55.14-PM.jpg


Tony

  • Support Staff

September 14, 2020 at 8:52 am

Email is finicky with HTML so for the changes you are looking to make you need to be careful that you are not breaking the HTML used in the templates.

You’ll need to switch to text mode to change that table and remove the <div class="column">https://monosnap.com/file/LbCB7T5LBBVRFx6WdOzomD4jRcvNb4

Remember to remove the closing </div> tag for the above in the same section.


worldlegacy

September 14, 2020 at 4:51 pm

Thank you it worked!


Tony

  • Support Staff

September 15, 2020 at 6:00 am

You’re most welcome.

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Updated by  Tony 1 week, 2 days ago ago

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