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Promotions Selection list not saving and hanging up

Posted: November 21, 2021 at 6:37 pm


jasonpodom

November 21, 2021 at 6:37 pm

When I attempt to select any of the events when creating a promotion, it won’t allow me to go to page 2 of the events, nor will it save any event I select. I’ve tried using multiple browsers and clearing my cache. I’ve also deactivated all plugins to no avail.


Tony

  • Support Staff

November 23, 2021 at 4:06 am

Hi there,

We are currently investigating this but it has been a tricky issue to track down so don’t currently have a fix. The bug is from some additional sanitization/routing/validation we added in version 4.10.14.p which didn’t cause an issue on our test servers, we can now reproduce but will take a little to find, fix and test a fix for this.

As it stands the quickest way to get back up and running will be to re-install version v4.10.13.p on the site, I can send you a copy of that version to use until we get the next release out (4.10.19.p) if preferred?


Tony

  • Support Staff

November 23, 2021 at 4:08 am

This reply has been marked as private.


Tony

  • Support Staff

November 24, 2021 at 12:48 pm

Hi there,

We’ve just pushed v4.10.19.p live which includes a fix for this.

If you don’t see the update yet, go to Event Espresso -> General Setting and just hit save to force a version check.

The update should then show up in Dashboard -> Plugins.

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