|
kellyjo
|
July 18, 2024 at 4:13 pm
When the plugin is activated it causes a fatal error and breaks website.
Fatal error: Uncaught Error: Call to undefined method EventEspresso\core\services\loaders\LoaderFactory::getShared() in /home1/xx/xxxx/wp-content/plugins/eea-promotions/EE_Promotions_Config.php:94 Stack trace: #0 /home1/xx/xxxx/wp-content/plugins/eea-promotions/EE_Promotions_Config.php(125): EE_Promotions_Config->_get_scopes() #1 [internal function]: EE_Promotions_Config->__wakeup() #2 /home1/xx/xxxx/wp-includes/functions.php(650): unserialize(‘O:20:”EE_Promot…’) #3 /home1/xx/xxxx/wp-includes/option.php(247): maybe_unserialize(‘O:20:”EE_Promot…’) #4 /home1/xx/xxxx/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(915): get_option(‘ee_config-addon…’, Array) #5 /home1/xx/xxxx/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(881): EE_Config->get_config_option(‘ee_config-addon…’) #6 /home1/xx/xxxx/ in /home1/xx/xxxx/wp-content/plugins/eea-promotions/EE_Promotions_Config.php on line 94
There has been a critical error on this website.
|
|
Rio
|
July 18, 2024 at 10:00 pm
It could be plugin conflict, theme or EE updated version or WP. The EE you’re currently using is 4.10.41.p, May we know why you stayed in that version? that version is quite old and could be the issue of conflicts due to some code update.
Thanks
|
|
kellyjo
|
July 19, 2024 at 12:01 pm
That version works best for us, didn’t see a need to update. I have installed other purchased additions and activated without issue.
|
|
Sam
|
July 19, 2024 at 12:53 pm
We only provide support for the latest version of the plugin.
The plugin was updated because of some updated codes and new features that will help you keep working with the latest PHP and WordPress versions.
Can we know why you want to stay with the older version of the plugin?
Have you made any custom modifications to the plugin file?
Please let us know so that we can help you better
|
|
kellyjo
|
July 24, 2024 at 3:01 am
Hi, EE4 has been updated now get the following messsage:
An error has occurred:
The requested Gateways module file could not be found or is not readable due to file permissions.
LegacyModulesManager – registerModule – 106
|
|
Rio
|
July 24, 2024 at 3:39 am
Where you able to migrate it? Where did you see this issue? Can you still access your site? and go to your EE dashboard? Have you check if it caused by a plugin/theme conflict?
You can use https://wordpress.org/plugins/health-check/ or any similar plugin.
You can do the above using Troubleshooting mode:
Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.
That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.
thanks
|
