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Promotions Code – including future events

Posted: November 6, 2015 at 4:00 am

Viewing 15 reply threads


mpurse

November 6, 2015 at 4:00 am

I’m currently using the promotional code to create Gift Vouchers for our customers, which works pretty well.

Except I want to allow the gift vouchers to be valid for all products within the 12 month date range that is valid for. And we had new events each month.

Am I missing the trick to this or is it currently not possible? I’ve got 300 gift vouchers to upload so I could do with figuring it out before I start.

Thanks.


Josh

  • Support Staff

November 6, 2015 at 6:48 am

Hi there,

While it’s currently not possible to apply promo codes to future events, we’re finishing up some work that involves adding an option so a promotion is good for all events (including future events). It should be ready in the upcoming weeks.


Josh

  • Support Staff

November 12, 2015 at 11:18 am

Update: The Global Promotion feature is available now as it was included in the latest update of the promotions add-on.


mpurse

November 13, 2015 at 7:39 am

Thanks Josh. I’ve just updated but I get an error message:

The EE_Promotion_Event_Scope class was not found. EE_Promotion – scope_obj – 398


Tony

  • Support Staff

November 13, 2015 at 7:43 am

Hi mpurse,

Do you have the MailChimp Add-ons active? If so can you update it to latest version (currently 2.3.1.p) and retest please.


mpurse

November 13, 2015 at 7:44 am

I do but there is not yet an option to upgrade the plugin.


Tony

  • Support Staff

November 13, 2015 at 7:46 am

You can force an update check by going to Event Espresso -> General Settings, make no changes and just save the settings.


mpurse

November 13, 2015 at 7:47 am

Done but same problem exists.


Tony

  • Support Staff

November 13, 2015 at 7:51 am

Ok, now temporarily disable the promotions plugin and then re-activate it.

Does that remove the error?


mpurse

November 13, 2015 at 7:52 am

I’m afraid not.


Josh

  • Support Staff

November 13, 2015 at 7:57 am

Can you try deactivating the MailChimp add-on for a moment, then check the Promotions admin?


mpurse

November 13, 2015 at 8:01 am

Done. Same problem.


Josh

  • Support Staff

November 13, 2015 at 8:31 am

Is there a settings tab that you can click on in the Promotions admin page?


mpurse

November 13, 2015 at 8:36 am

Nope, I don’t have that option since this error. It shows me only one of my codes (out of several) but I can do nothing to click on it, or anything else.


mpurse

November 13, 2015 at 8:38 am

I see on this thread that someone else has a similar issue: https://eventespresso.com/topic/global-promotion-for-all-future-events/


Josh

  • Support Staff

November 13, 2015 at 9:04 am

Can you try deactivating all Event Espresso add-ons except for the promotions add-on? Then check.

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