Support

Home Forums Event Espresso Premium Promotional code

Promotional code

Posted: November 20, 2018 at 4:21 am


dhi001

November 20, 2018 at 4:21 am

I have a promotional code that I want to apply to all the tickets in my event. The problem is I can find where to make it for all the tickets selected.
For example, I purchasre two tickets (same ticket – one for me and the other for a friend) I have a voucher code(£100 off per ticket) so should get £200 off my total price. Does the system allow for this and I have simply missed where to do this or the system cant do this?

Thanks in advance.
Andrea


Tony

  • Support Staff

November 20, 2018 at 4:51 am

Hi Andrea,

Currently the promotions apply per event, you can’t set them to work per ticket (We have a feature request for that on our roadmap here).

Will setting the discount to be a percentage not work for you?


dhi001

November 20, 2018 at 5:04 am

I am fine with it working per event as my event only has one ticket but does it work per quantity?
Discount £100
Purchase 3 tickets for the same event
Total Discount £300

Currently £100 discount is applied to the sale and not £300.

Thanks


Tony

  • Support Staff

November 20, 2018 at 5:22 am

I am fine with it working per event as my event only has one ticket but does it work per quantity?

No, because you still have 1 event with multiple tickets and the promotion applies to the event, not the tickets within the event.

Currently £100 discount is applied to the sale and not £300.

Correct, because its £100 off the event, not £100 per ticket in this event. You can think of the promotion applying to the total amount for that event, regardless of qty.

In order to do what you are requesting the promotion needs to apply to the ticket itself rather than the event or you use a percentage discount.


dhi001

November 20, 2018 at 6:03 am

ok thanks. That makes sense now.

The support post ‘Promotional code’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  dhi001 9 months ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!