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hsdorg
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May 12, 2024 at 3:43 pm
Hey Guys!
For some reason, the system is not accepting any promotional codes. It simply is not responding. Is there an issue?
Thank you!
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Rio
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May 12, 2024 at 6:25 pm
No, there’s no issue reported regarding this. I also tried to recreate the issue on my end and everything seems fine.
Can you send me a promo code, and direct link to event so i can try and see it?
you can send reply as private.
let’s do some test on the plugin/theme conflict. check the guide here.
https://eventespresso.com/wiki/troubleshooting-checklist/
You can use https://wordpress.org/plugins/health-check/ or any similar plugin.
You can do the above using Troubleshooting mode:
Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.
That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.
Thanks
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hsdorg
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May 14, 2024 at 9:24 pm
It seems it’s a bigger issue we need to address. You can close this ticket. Thank you!
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Sam
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May 15, 2024 at 1:16 am
Sure, please feel free to ask if you have any other questions.
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