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promotional box is transparent

Posted: September 26, 2019 at 10:08 pm

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gmkws

September 26, 2019 at 10:08 pm

The promotional box is transparent and customers are not seeing it, causing phone calls.

Is there somewhere i can make a change to this?

Thank you,
Gerrit


Tony

  • Support Staff

September 27, 2019 at 2:50 am

Hi Gerrit,

It’s not that the field is transparent, but it’s set to white, with a white background behind it.

So what you can do is add some additional CSS to type that input to use a different colour, for example:

#ee-spco-payment_options-reg-step-form-payment-options-before-payment-options #ee-promotion-code-input {
    background: #f2f2f2;
}

You can add that to Appearance -> Customize -> Additional CSS

(Note you may need to add !important if your theme is overriding the above, so you would use background: #f2f2f2!important;, but try it without first)

The above sets the background of that input to be a light grey to match what your theme is doing elsewhere but you can use whichever colour you prefer.


Tony

  • Support Staff

September 27, 2019 at 2:53 am

Hi Gerrit,

My apologies, whilst investigating the above I accidentally reset your license key.

Doing so should have no negative effect and it will ‘re-link’ itself shortly but you will receive an email stating that the license key was reset with some instructions. You can follow those to re-link if you prefer or leave EE to do it itself.

Once again, my apologies for any inconvenience.


gmkws

September 27, 2019 at 9:50 am

This worked, Thank you!


Tony

  • Support Staff

September 27, 2019 at 10:41 am

You’re most welcome.

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