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Matthew Bernier
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February 26, 2016 at 9:13 am
Hi Guys,
Lately when I add a promotion, if I specify a limit of 5 uses, the use counter will show 0/10, always being the double of what I put as a limit.
Any idea how to fix it?
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Tony
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February 26, 2016 at 9:52 am
Hi Matthew,
How may events are you assigning the promo code to? I’m guessing 2?
The number of uses is per scope item, ie, Per Event. Assigning a promo code with 10 uses to 2 events = 20 uses, 3 events = 30 uses and so on.
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Matthew Bernier
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February 26, 2016 at 10:15 am
Humm, it does say the promotion is for 2 events but the section that says “Check off the specific events that this promotion will be applied to.” has only one event selected.
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Josh
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February 26, 2016 at 12:46 pm
If you click on the box that says “Display only selected Events” does an additional event name display?
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Matthew Bernier
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February 26, 2016 at 12:52 pm
No, still only one event shows up.
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Josh
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February 29, 2016 at 12:22 pm
Hi Matthew,
Can you click on the Advanced Filters icon , then clear out the date fields (you leave them blank) and check the box that says: Include expired events? If there’s an expired event that’s also assigned to the promotion, it will show up in the list after you change the advanced filter settings.
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Matthew Bernier
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March 9, 2016 at 7:48 pm
Ho Josh, Still the same. 🙁
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Josh
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March 10, 2016 at 8:32 am
Hi Matthew,
We can probably find out why it’s doing that if you can send FTP credentials along with WordPress admin level log in credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
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