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Boris Schickedanz
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November 13, 2015 at 9:24 am
I just updated to the latest Versions of Promotion (1.04) and Event Espresso (4.8.21 – it shows 4.8.22 is recent on the homepage, but my plugin says it is up to date?)
Now the “enter promotion code” text is missing during checkout (only a “submit button is there), and when submitting it shows an error.
https://dl.dropboxusercontent.com/u/15747709/downloads/Capture.JPG
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Jonathan Wilson
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November 13, 2015 at 9:25 am
Hi Boris,
Do you have MailChimp installed and activated? If so, can you update it to the latest version? If you do not see an update notification, please go to Event Espresso > General Settings and click Save. This should trigger an update check, and you should see an updating notification in the Plugins menu.
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Boris Schickedanz
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November 13, 2015 at 9:31 am
Ok, updated Event Espresso to 4.8.22
MailChimp doesn’t offer an update?
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Boris Schickedanz
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November 13, 2015 at 9:35 am
What happens now is that the button changed to “submit promotion code”. When the page is loading, it shows a “promotion” label above the textbox, but this label disappears after the page is finished loading (Chrome).
Error is still the same.
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Josh
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November 13, 2015 at 9:37 am
Hi Boris,
Since you were not able to update MailChimp, can you try deactivating it? Then you go to Event Espresso > Promotions > Settings, and re-save the settings. After you re-save the settings does the promo code field work?
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Boris Schickedanz
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November 13, 2015 at 10:01 am
Dear Josh,
Mailchimp is up to date (clicked on update, looks good)… are you talking of the mailchimp (free) plugin, or the event espresso mailchimp integration?
However, I deactivated both, clicked save – still the same error.
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Josh
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November 13, 2015 at 10:06 am
I’m referring to the Event Espresso MailChimp add-on.
Do you have any other EE add-ons active? If so, can you try temporarily deactivating them to see if that makes a difference for the promo code feature?
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Boris Schickedanz
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November 14, 2015 at 1:16 am
Hi Josh,
looks like you guys provided an update for the promo plugin now (1.05), working again.
thx,
Boris
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