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Promo codes

Posted: April 27, 2024 at 2:59 pm


pawmedia

April 27, 2024 at 2:59 pm

Did something change with the promo code addon? I believe the promo code and discount was shown on the transaction page, but it is no longer there. Additionally, when I click on the “view invoice” button, i get the message “There has been a critical error on this website.”


pawmedia

April 27, 2024 at 4:35 pm

If I go back to a transaction from February, the discount is properly shown on the transaction page. Not there for newer transactions that used a promo code.


pawmedia

April 27, 2024 at 6:35 pm

This reply has been marked as private.


Tony

  • Support Staff

April 28, 2024 at 1:15 pm

This reply has been marked as private.


pawmedia

April 28, 2024 at 1:35 pm

I can confirm that downgrading to the previous version does not have any effect on showing the accepted promo code on newer transactions that were discounted. It might have an impact on recording future discounted transactions properly, but that doesn’t solve this client’s current workflow issue with all recent transactions.

Sorry, due to a disastrous experience with another vendor before I got involved, this vendor will not share access to any of their code or data. Hopefully you can quickly replicate this in your environment.


Tony

  • Support Staff

April 29, 2024 at 6:17 am

Ok, so I’ve reproduced both issues and created tickets to fix.


Jarred

April 30, 2024 at 12:47 pm

just following replies so I know when to update. thanks


Rio

  • Support Staff

May 1, 2024 at 6:02 pm

This issue is submitted to our tEEm and developer’s solution is sent for testing. Once everything is set, we will update you.

thanks

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