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Promo Code position on payment option page

Posted: October 3, 2018 at 2:56 am

Viewing 4 reply threads


KZNTR

October 3, 2018 at 2:56 am

Is it possible to reposition the promo code input bar to below the payment options. A number of customers are confused by its bold position above the payment options.


KZNTR

October 4, 2018 at 2:56 am

Is it possible to move the placement of the Promo Code insert to below the payment options.
My customers are finding it large and distracting and it would be great if it was more subtle.

Thanks
Andrew


Tony

  • Support Staff

October 4, 2018 at 7:37 am

Hi Andrew,

Currently not, the promotion add-on relies on the promotion fields loading within the specific element they currently are.

I’ve added a ticket to investigate further and see if we can improve that a little.

May I ask the specific location you want to load the inputs? With the current setup the only other location that could load those is inputs is between the payment options and the finalize button, here – http://take.ms/C2eMh

(Again note that the above wouldn’t function without custom code, I’m just curious on where you would like them to load).


Tony

  • Support Staff

October 4, 2018 at 7:51 am

Also, would it not work better to either change the appearance of the promotion field using CSS or even hide it with some JS and include a link to display the promotion code?


KZNTR

October 8, 2018 at 2:46 am

” May I ask the specific location you want to load the inputs? With the current setup the only other location that could load those is inputs is between the payment options and the finalize button, here – http://take.ms/C2eMh

This position would work for me. I want them to be able to select payment method first this scroll down to the promo code. How would I do this?

Many Thanks
Andrew


Tony

  • Support Staff

October 8, 2018 at 3:24 am

As mentioned above, currently you can’t as the addon relies on the fields loading within the container element they currently use.

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