Posted: November 10, 2016 at 12:52 pm
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Hello, Thanks, |
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Hello, Thanks, |
Hi Gary, What version of Event Espresso are you running for your project? Could you share a screenshot of the settings for the promotion code that is not working? Here is how you can share a screenshot with us: https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots — |
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Hi Lorenzo, Screenshot of the settings for the promo. Screenshot of the settings in the event. Screenshot of the cart note the price is $475. Screenshot of the cart with promo code entered. Notice the price is still $475. Thanks for your help, |
Hi Gary, Thanks for the detailed screenshots. I can see what’s happening, and the issue is there’s a bug with that MER add-on and how it interacts with the promo code functions. I can apply a fix to your server since you probably need the fix right away (the bug will be fixed in the next update of Event Espresso 3). You can complete the secure form on this page and we’ll apply the fix. |
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OK thanks it’s all fixed now. |
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