Home Forums Event Espresso Premium Promo Code Input Field not visible

Promo Code Input Field not visible

Posted: July 31, 2017 at 3:36 am


July 31, 2017 at 3:36 am


I followed the instructions here to make the promo code text field visible, but to no avail:


July 31, 2017 at 3:37 am

My event page is at:


  • Support Staff

July 31, 2017 at 5:29 am

Hi there,

I can’t run a test registrationas you have reCaptcha enabled but there is an issue with your site key –

You’ll need to correctly configure reCaptcha or disable it to allow registrations on your site:

(reCaptcha is not shown when logged in, so if you testing whilst logged in you won’t have seen the above)


July 31, 2017 at 5:40 am

Ok. Disable Captcha.


July 31, 2017 at 6:10 am

Sorry, I meant, I disabled Captcha.


  • Support Staff

July 31, 2017 at 6:11 am

The problem is from a combination your theme applying this rule:

border: 2px blue;

To all inputs. That isn’t valid and basically, removes the border from all of your inputs because it’s not valid. ‘Fixing’ that rule would be to change it to:

border: 2px solid blue;

However, that will apply a 2px blue border to all the inputs on your site, which I’m guessing won’t be expected.

The other part is from the Promotions add-on setting the input background to white, your theme applies a grey background which allows the above border rule to go un-noticed.

So to workaround both of the above you can add something like this:

#ee-spco-payment_options-reg-step-form-payment-options-before-payment-options #ee-promotion-code-input {
    background: rgba(0, 0, 0, 0.05);
#ee-promotion-code-input-lbl {
    margin-top: -24px;

To Appearance -> Customize -> Additional CSS.

The promo field will then show something like this –


July 31, 2017 at 6:19 am

It worked! Thank you for your help.


  • Support Staff

July 31, 2017 at 6:36 am

You’re most welcome 🙂

If you haven’t done so already we would really appreciate if you could share your Event Espresso experience and maybe write a review of EE:

Either way, I’m glad the above worked for you.

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Status: closed

Updated by  Tony 2 years, 8 months ago ago

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