Posted: February 1, 2019 at 8:34 am
We require pre-approval of registrations before users are allowed to complete registration & payment. We have a promo code we want to provide to current members but there is no where they can enter the code during the checkout process. At the “Payment option” step it has the “Requiring Pre-Approval” explanation with no promo code field.
We only have the invoice option right now as we are working with our vendor to setup a payment gateway. We want to have the invoice created during this step to have the discount code already in it.
Is there a way to allow users to be able to enter a promo code during registration or on the “Payment option” step while we only have the invoice option?
I ran through the steps of registration process and need to update my question.
Because we have a pre-approval process, after a user completes the registration they get to the “Thank You” page with the message:
Is there a way to remove that message and receipt button for the “Not Approved” REG status?
It is confusing that they are able to download a receipt when they have not been approved yet to be able to pay.
Just to provide some details on this, when you use the ‘Not Approved’ status, the user can not reach the payment options (which is where the Promo code field is loaded).
One of the reasons for this is if your not approved and then pay, you then need to refund the payment etc.
This also applies to Promotion codes, if you have a promotion code with X number of uses, the ‘use’ of a promotion code is saves as soon as it is entered and deemed valid, meaning if your registration is Not approved, and then declined, if you’ve used a promotion code that use is ‘lost’ as you can’t remove a use from a promo code at this time.
Yes, there is, but it requires a little PHP and you need to load a custom version of the template for that section.
Are you using a Child theme on the site? If not I recommend you create one as you’ll need to load the template from your themes root directory, if you don’t have a custom theme and you update the theme, any custom templates you had in there will be lost unless you are using a child theme.
There’s a guide on how to create a child theme here:
Into your child themes root directory.
In that location, open the file and and add:
Just before the
Change it to:
That will remove that section if there are any Not Approved registrations in the group.
Whilst we don’t support these kinds of customizations I made the above changes to the template to confirm it worked, so I’ve uploaded that here if you’d like to use it (place it within the root directory of your child theme):
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