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Proceed to Finalize Registration button is too far down the page

Posted: October 31, 2018 at 2:52 am

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khumbulani

October 31, 2018 at 2:52 am

When selecting payment method you don’t see the the Finalise Registration, this is potentially causing abandoned registrations. Then after clicking a payment method the information block pops up and the Finalize Registration button is not in sight. Only if you really take the time to read it, it says in last sentence proceed to finalise registration. Only if one takes the time to read will they be able to see that they need to click on the button which is further down, which they have to scroll to see. Is it possible to bring the button to be in line with the payment methods block? Just so people can see it and know they have to click to proceed and finalize registration.

Our website is https://imcconference.com/book-your-seat

  • This topic was modified 6 years, 1 month ago by Tony.


Tony

  • Support Staff

October 31, 2018 at 11:07 am

Hi there,

You can’t easily move the button beside the payment options but part of the problem is from the sticky footer as it hides the bottom of the page.

Would it work to hide that foot just on the checkout page?

You can do that using some CSS:

.page-id-216822 #simple-sticky-footer-container {
    display: none!important;
}

Add that to Dashboard -> Appearance -> Customize -> Additional CSS.

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